WallStreetHack.com respects the privacy of website visitors, subscribers, developers, integration partners and support users. We seek to process only the personal data reasonably required to operate, secure and improve our services.
“Personal data” means information relating to an identified or reasonably identifiable individual. Data that has been irreversibly anonymised is not normally considered personal data.
This Privacy Policy should be read together with our Terms and Conditions, Cookie Policy, Subscription Agreement and API Terms.
1. Data Controller
The entity responsible for determining the purposes and methods of processing covered by this Privacy Policy is:
48 Kyriakou Matsi Avenue, Suite 7B
1082 Nicosia
Republic of Cyprus
Privacy questions and data-subject requests should be submitted through the official WallStreetHack.com Support page.
References to “WallStreetHack.com,” “we,” “us” and “our” in this Policy refer to the service operator identified above.
2. Scope of this Privacy Policy
This Policy applies to personal data processed through:
- the WallStreetHack.com website and public content;
- private trading-signal access requests;
- subscriptions, billing, renewals and cancellations;
- customer, technical and developer support;
- API credentials, endpoints and webhook services;
- service-status and security communications;
- website analytics and technical monitoring;
- business, integration and media enquiries.
This Policy does not control the independent privacy practices of exchanges, wallet providers, blockchains, payment processors or external websites selected by the user.
3. Personal Data We May Collect
3.1 Identity and contact information
- name and business contact name;
- email address;
- company, project or organisation name;
- country, region and timezone;
- communication preferences and correspondence history.
3.2 Account and access information
- internal customer or user identifier;
- subscription and access status;
- assigned plan, API tier and permission scope;
- credential creation, rotation and revocation records;
- authentication and account-security events.
3.3 Transaction information
- selected product or subscription;
- billing status, currency and transaction amount;
- payment-provider transaction identifier;
- renewal, cancellation, refund and chargeback records;
- billing or tax information where legally required.
Complete payment-card numbers should be processed directly by the selected payment provider and should not be stored by WallStreetHack.com.
3.4 Technical information
- IP address;
- browser, operating system and device type;
- language, timezone and approximate IP-based location;
- pages viewed and navigation events;
- cookie identifiers and consent preferences;
- security logs, diagnostics and error information.
3.5 API and integration information
- integration or API account identifier;
- requested endpoint and HTTP method;
- request time, response status and request ID;
- rate-limit usage and authentication failures;
- webhook destinations, delivery results and retries;
- suspected automated abuse or security events.
3.6 Support information
- support messages and technical descriptions;
- screenshots and attachments;
- complaints, legal notices and privacy requests;
- records of steps taken to investigate or resolve the request.
Never submit wallet seed phrases, private keys, complete API keys, exchange passwords or full authorisation headers through a support request.
4. How We Obtain Personal Data
Personal data may be collected:
- directly from forms and messages submitted by users;
- when private, subscription or API access is requested;
- when a payment provider confirms a transaction;
- automatically through website or API interactions;
- from hosting, security and infrastructure providers;
- from an authorised business or integration partner;
- from lawful public business or professional sources.
5. Purposes and Legal Bases for Processing
Depending on the circumstances, personal data may be processed because it is necessary to perform a contract, take requested pre-contract steps, comply with law, pursue legitimate interests or act on valid consent.
5.1 Providing the Service
- responding to enquiries and access requests;
- providing subscriptions, signals and API access;
- authenticating users and integrations;
- administering billing, cancellation and refunds;
- providing customer and technical support;
- delivering service and security notices.
5.2 Security and service operation
- maintaining website and API availability;
- detecting fraud, scraping and unauthorised access;
- applying access scopes and rate limits;
- investigating errors and security incidents;
- protecting infrastructure and intellectual property;
- maintaining operational and audit records.
5.3 Analytics and improvement
Subject to applicable consent requirements, aggregated analytics and diagnostic data may be used to improve navigation, documentation, reliability and support.
5.4 Legal compliance
Data may be processed to satisfy accounting, tax, privacy, consumer-protection and security obligations, or to establish, exercise and defend legal claims.
5.5 Communications
Optional marketing or research communications will be sent only where legally permitted. Users may unsubscribe from optional messages, while necessary billing, access and security notices may continue.
6. Private Signal Access
When private signal access is requested, WallStreetHack.com may process information required to evaluate, activate and administer the requested service.
- name, email and organisation;
- requested access type;
- intended use of signal information;
- subscription and payment status;
- delivery preferences and technical configuration;
- access changes, support requests and security records.
Access may be refused or restricted where information is incomplete, payment is not completed, the intended use appears unlawful or a security concern cannot be resolved.
7. API and Developer Data
API access requires technical monitoring to authenticate requests, enforce permissions, apply rate limits and investigate errors.
API logs may include:
- integration and credential identifiers;
- source IP address;
- endpoint, method and request time;
- response code and error category;
- request or correlation identifier;
- rate-limit usage;
- webhook delivery and retry information.
Security logs may be retained after API access ends where necessary to investigate abuse, resolve disputes or protect the infrastructure.
8. Payments and Subscription Administration
Payments may be processed by an independent payment provider acting under its own privacy terms.
WallStreetHack.com may receive:
- payment success or failure confirmation;
- invoice and transaction identifiers;
- billing name and contact details;
- currency, amount and applicable tax information;
- refund, dispute and chargeback records;
- limited payment-method information.
Payment and accounting records may be kept for the period required by tax, accounting and anti-fraud obligations.
9. Cookies and Similar Technologies
The website may use cookies, local storage and similar technologies to:
- provide essential website and security functionality;
- store consent and interface preferences;
- prevent abuse and protect forms;
- measure website performance;
- identify errors and technical failures;
- understand aggregated website usage.
Non-essential technologies should be activated only after any consent required under applicable law has been obtained.
More information is available in the Cookie Policy.
10. Blockchain and Public Market Data
WallStreetHack.com may analyse public blockchain transactions, wallet addresses, token movements, exchange flows and related market information.
A blockchain address is usually pseudonymous, but it may become personal data when combined with labels, account information or other data linking it to an identifiable person.
Public blockchain data may be processed to:
- identify unusual wallet or transaction activity;
- prepare whale-flow and market-intelligence analysis;
- detect patterns relevant to signals and research;
- investigate fraud and security events;
- respond to valid legal requirements.
WallStreetHack.com does not control independent blockchain networks and cannot normally erase information permanently recorded on such networks.
11. Data Sharing
Personal data may be shared only where reasonably necessary for the purposes described in this Policy.
11.1 Service providers
- website and cloud hosting providers;
- content-delivery and infrastructure providers;
- email and transactional communication services;
- payment and subscription processors;
- analytics and error-monitoring providers;
- security and fraud-prevention services;
- legal, accounting and tax advisers.
11.2 Legal and security disclosures
Data may be disclosed where reasonably necessary to comply with law, respond to valid legal process, investigate fraud, protect rights or defend a legal claim.
11.3 Business transactions
Data may be transferred in connection with a merger, reorganisation, financing, asset sale or transfer of the WallStreetHack.com business.
11.4 User direction
Data may be shared where the user expressly requests or consents to a specific disclosure.
12. International Data Transfers
Service providers may process personal data in countries other than the country where the user is located.
Where required, international transfers may rely on:
- an applicable adequacy decision;
- approved standard contractual clauses;
- a legally recognised transfer framework;
- contractual and organisational safeguards;
- a statutory exception applicable to the transfer.
13. Data Retention
Personal data is retained only for as long as reasonably necessary for the original purpose and applicable legal, security and accounting requirements.
Retention decisions may consider:
- the duration of the customer or subscription relationship;
- the sensitivity and volume of the data;
- security, fraud and abuse risks;
- applicable legal limitation periods;
- tax and accounting requirements;
- the need to resolve a dispute or legal claim;
- whether anonymisation is a suitable alternative.
When data is no longer required, it may be deleted, aggregated or irreversibly anonymised.
14. Information Security
WallStreetHack.com uses reasonable technical and organisational measures intended to protect personal data.
- restricted administrative access;
- encrypted network connections;
- credential rotation and revocation procedures;
- logging and security monitoring;
- backup and recovery controls;
- provider and contractual safeguards;
- incident-response procedures.
No internet transmission or storage system can guarantee absolute security. Users are responsible for protecting their devices, email accounts and API credentials.
If an access link or API credential may have been exposed, stop using it and submit a support request immediately.
15. Your Privacy Rights
Depending on applicable law, users may have the right to:
- request confirmation that personal data is processed;
- request access to personal data;
- correct inaccurate or incomplete information;
- request deletion where legally available;
- request restriction of processing;
- object to certain legitimate-interest processing;
- withdraw consent where processing relies on consent;
- request data portability where applicable;
- unsubscribe from optional marketing;
- complain to a competent privacy authority.
15.1 Submitting a request
Privacy requests should be submitted through the WallStreetHack.com Support page. The request should describe the right being exercised and provide enough information to locate the relevant records.
15.2 Identity verification
We may request proportionate verification information before disclosing or changing personal data. We will never request a seed phrase, private key or complete API key.
15.3 Legal limitations
A request may be limited where retention is required for tax, accounting, security, fraud prevention, legal claims or protection of another person’s rights.
16. Regional Privacy Notices
16.1 European Economic Area and United Kingdom
Where European or UK data-protection law applies, processing may rely on contractual necessity, legitimate interests, consent or compliance with legal obligations.
Users may have the rights described in Section 15 and may complain to the competent supervisory authority for their country or region.
16.2 United States state privacy laws
Where an applicable state privacy law covers the processing, users may have rights to access, correct, delete or obtain a copy of certain personal information.
Additional opt-out rights may apply to legally defined sale, sharing, targeted advertising or qualifying profiling.
16.3 Other jurisdictions
Requests from other locations will be evaluated under the law applicable to the relevant processing activity.
17. Automated Processing
Automated technical systems may be used to:
- detect unusual API activity and security threats;
- apply permissions and rate limits;
- identify spam, fraud and abusive traffic;
- analyse website and infrastructure performance;
- classify public blockchain and market activity.
Unless separately disclosed, WallStreetHack.com does not use personal data to make solely automated decisions producing legal or similarly significant effects on individuals.
18. Children’s Privacy
Paid signal, subscription and API services are intended for adults and generally require users to be at least 18 years old.
WallStreetHack.com does not knowingly collect personal data from children in connection with paid signal or API access.
A parent or guardian who believes a child submitted personal data may contact us through the Support page.
19. Third-Party Services
The Service may link to exchanges, blockchain explorers, wallet services, payment processors, social platforms and other independent resources.
Those parties independently determine how they process personal data. Their own privacy policies and security practices apply when users access their services.
20. Changes to this Privacy Policy
This Policy may be updated to reflect changes in services, technologies, providers, legal obligations or processing practices.
The revised version will be published on this page with an updated revision date. Additional notice or consent will be provided where required by applicable law.
21. Contact and Complaints
Questions, privacy requests and complaints concerning this Policy should be directed to WallStreetHack.com.
48 Kyriakou Matsi Avenue, Suite 7B
1082 Nicosia
Republic of Cyprus
Submit a privacy request through the WallStreetHack.com Support page.
Complaints to a supervisory authority
Users may have the right to complain to the privacy or data-protection authority responsible for their location. We encourage users to contact WallStreetHack.com first so that the concern can be reviewed.